I am sure we have all seen situations when people on a team don’t get along. Maybe they compete with each other, vying for the boss’s favor, and in …
When the management team is not a real team
From Norman who writes an audit and risk blog. To be heard and to be seen is encouraged as part of “getting ahead”. A team that is actually working well will just be working without fanfare. Sort of like an experienced artisan just being extremely excellent in their jobs.
Just like end customers, as employees we tend to see management as a single body, working in an orderly manner towards goals they have promised to deliver. That is not the norm really – not even in family business where one might imagine the whole family is working towards more revenue and wealth.
The norm is some volume of “being unsettled” – it could be louder in some places. A management team that is not a real team is the norm because within a team there will be competition to be heard, to be seen. That said, I won’t go so far as to label healthy competition – it’s just the sound energy from working.
Does it ever become dysfunctional? It could when executives try hard at sabotaging each other to the extent that they undermine the firms results as a whole. Yet most firms with a proper scorecard structure can withstand this. A small firm (eg family business) who has less or no support will dragged to a standstill by dysfunction but most founder leaders at this point will sort it out before it goes further by calling it out.