On a whim I recorded myself on a call. I imagined myself a dull stone faced worker droning on in rapid mode. I tend to speed along in chaired meetings because I don’t like having meetings but being sandwiched between a rock and a difficult place I have to communicate.

I played back and found everything about myself strange. The way I pulled down on the corners of my mouth to the multitude of facial expressions I pull.

I started my working life as a call centre worker and it is almost as if I never left that first job. Still in a head set after 27 years.